Privacy Policy

1. Introduction & Ownership

Welcome to Pegs & Points ("we," "our," or "us"). Pegs & Points operates India's alcohol loyalty rewards platform in Gurugram, Haryana. We respect your privacy and are deeply committed to protecting the personal data of our users.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for early access, or use our mobile rewards platform.

2. Core Privacy Commitment: No Sale of Personal Data

3. Information We Collect

• Personal Contact Information: Email address (when signing up for early access or account registration), name, and phone number.
• Age Verification Data: Self-declared confirmation of being 25 years of age or older (required under the Haryana Excise Act for alcohol loyalty services).
• Transaction & Loyalty Data: Purchase receipts, reward points earned, spins completed, and reward redemptions.
• Technical & Device Information: IP address, browser type, operating system, and interaction analytics to ensure seamless performance.

4. How We Use Your Information

We use the collected information solely for legitimate operational purposes:

• To credit loyalty points and manage reward redemptions.
• To send Dry Day alerts, reward updates, and platform announcements.
• To verify age compliance in accordance with Haryana state laws.
• To prevent fraudulent transaction submissions or bot abuse.

5. Third-Party Service Providers

We rely on secure third-party infrastructure to process requests (such as Brevo for email communications). Third-party providers only access your information to perform specific tasks on our behalf under strict confidentiality agreements complying with the Digital Personal Data Protection (DPDP) Act 2023.

6. Cookies & Local Storage

We use functional cookies and browser local storage to remember user preferences (such as age verification status) and maintain session state. You can disable cookies in your browser settings, though certain interactive features may be limited.

7. Your Privacy Rights

Under applicable Indian privacy legislation and global standards (GDPR/CCPA framework alignment):

• Right to Access & Export: Request a copy of your personal data held by us.
• Right to Erasure / Unsubscribe: Request total deletion of your data or click the "Unsubscribe" link in any email.
• Right to Rectification: Update inaccurate account details anytime.

8. Security & Contact Us

We implement industry-standard SSL encryption and server security measures. For any privacy queries or data deletion requests, contact our Data Governance Team: